Returns and Exchange Policy
If the product/s you ordered is faulty or incorrect, please contact us at firstname.lastname@example.org for a refund or exchange within 7 days after the delivery of your order.
We will not accept returns or exchanges if you change your mind.
Customs, Duties and Taxes
Charges associated with customs and duties will be your responsibility. For more information, please check with the appropriate customs agents in your country.
Harmonised Tariff Codes
Rough Opals: 7103.10.1080
Cut and polished Opals: 7103.99.5080
The GST is included in the price for all orders within Australia. Please contact us if you would like a separate Tax Invoice.
All rough and cut and polished Opals (that are not jewellery pieces) that are shipped to the United States of America are subject to the United States and Australia Free Trade Agreement, and has no duty payable. Other fees such as inspection fees may apply.